FAQ

Find answers to our most frequently asked questions.

Find answers to our most frequently asked questions.

Shipping & returns

What if it doesn’t work for me?

At ELEENZA™, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.

How long does shipping take?

We ship the next business day after your payment is confirmed, so your order gets moving as quickly as possible. You’ll receive tracking details as soon as your shipment is on the way.
Have further questions? Contact us

How much is shipping? Where do you ship to?

We offer free shipping to all 50 U.S. states, making it easy to order with no extra delivery cost.

Can you tell me more about your shipping process?

Once your payment is cleared, your order is prepared and shipped the next business day. We’ll keep you updated with tracking information so you can follow your delivery every step of the way.

Have further questions? Contact us

How can I track my order?

As soon as your order ships, we’ll email you a tracking number so you can check its progress anytime on our tracking page.

Will I pay customs?

No. You won’t be charged customs fees, because those costs are already handled before the product reaches you.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.Thanks, Your Brand!"

Sofia R. Alberta, Canada.